PSN-L Email List Message

Subject: The Art of Unsubscribing
From: "Michael J. Roseberry" mroseberry@.........
Date: Tue, 15 May 2001 12:57:20 -0700 (PDT)


It is possible that you need to take a closer look at the unsubscribe
experience some folks are having.

For example, I tried to unsubscribe myself just now and got a terse
note at my REPLY address saying that I am unknown to the list.  Well, I
can assure you that I get LOTS of list traffic everyday, so that
response is erroneous.

Here is what I suggest might be the root cause of some of the recent
problems people (like me) have been having when unsubscribing from the
PSN list:  apparently, when your list administrator [program] checks to
see if an unsubscribe command came from someone on the list, it
compares the RETURN ADDRESS field of the unsubscribe email against the
"official" PSN member list for authenticatioin.  Now if, as I have
determined is the case for me, you are compiling the official PSN
member list using the FROM ADDRESS of a subscribe email, then anyone on
the list that is using a different REPLY ADDRESS will not be able to
automatically unsubscribe.  I (and presumably many others) choose to
send email indicating a RETURN ADDRESS that is different from the FROM
ADDRESS.  Notice that SENDMAIL and other email delivery systems allow
this option due to its utility:  a person can SEND mail from home,
work, at 35,000 feet, or from anywhere and still have the replys go to
ONE place.

To check my theory, I'm gonna temporarily change my RETURN ADDRESS to
match my FROM ADDRESS and try again.

Sooooooooo, if you never hear from me again, it worked!

Michael J. Roseberry

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Larry Cochrane <cochrane@..............>